Terms and Conditions


These Terms and Conditions ("Terms") govern your use of the website operated by Dharma Life Coaching Pty Ltd ("we," "our," or "us"). By accessing or using our website ("Site") and services, you agree to be bound by these Terms. If you do not agree to these Terms, please do not use our Site.

1. Acceptance of Terms

By using our Site or services, you agree to comply with and be bound by these Terms. If you do not agree to the Terms, you should stop using our Site immediately.

2. Use of the Website

You agree to use our Site for lawful purposes only. You agree not to use the Site for any purpose that is unlawful or prohibited by these Terms, including but not limited to:

  • Harassing, harming, or causing distress to others.
  • Uploading or transmitting any harmful or malicious content.
  • Violating any intellectual property or proprietary rights of others.
  • Attempting to gain unauthorized access to our systems.


We reserve the right to terminate or restrict your access to our Site if we believe you have violated these Terms.

3. Services Offered

Dharma Life Coaching Pty Ltd offers personal development services, including but not limited to coaching, workshops, and other related products ("Services"). These Services are for informational and educational purposes only and are not intended as a substitute for professional medical advice, diagnosis, or treatment.

4. Coaching Disclaimer

The coaching services offered by Dharma Life Coaching Pty Ltd are for educational and informational purposes only. Coaching is not a substitute for professional mental health services, medical advice, or therapy. The coach is not a licensed therapist or healthcare professional. If you have any mental health concerns, we recommend seeking advice from a qualified mental health professional.

5. Payment and Fees

For any paid Services offered on our Site, you agree to pay all fees associated with such Services as described on the relevant pages.


Fees are subject to change without prior notice. All payments must be made in US Dollars (USD) unless otherwise specified.


Payment Terms:

  • Private Sessions and Group Sessions: Fees for private sessions and group workshops must be paid either upfront or in installments as specified.

    Payment methods accepted include major credit cards, processed securely via Stripe, our third-party payment gateway.

    By providing your payment information, you authorize Dharma Life Coaching Pty Ltd to charge the full amount to the selected payment method.

    We do not store or have access to your credit card information, as all payments are processed securely by Stripe, which complies with the highest level of security standards for online payments.


  • Group Workshops: Payments for group workshops are non-refundable once the program has commenced. You may reschedule to a future date, provided you give prior notice before the original session start time.

    Failure to notify us before the session start time may forfeit your right to reschedule.


  • Cancellation Policy for Private Sessions: For private sessions, you must provide a minimum of 24 hours' notice for cancellations or rescheduling. If you fail to provide adequate notice, the session fee may be forfeited. We reserve the right to charge a late cancellation or no-show fee.


  • Failure to Pay: If you fail to pay any fees due, Dharma Life Coaching Pty Ltd reserves the right to suspend or terminate your access to services until payment is received.

6. Refund Policy


3-Session 1-1 Program

If you feel dissatisfied with the results after completing the first session of the 3-session program, you may request a *refund (full payment minus any third-party payment processing fees).

To qualify, you must submit your refund request via email within 48 hours of completing the first session.

The refund will be processed, minus any applicable Stripe fees or other payment processing fees. Please note that these fees are non-refundable and will be deducted from the refund amount.

This is a no-questions-asked policy. If you believe you have not derived any benefit from the first session, we will honor the refund request without further inquiry.

However, if more than 48 hours have passed since the first session, no refunds will be issued even if you choose not to attend future sessions.

Refund Processing: Refunds will be processed within
10 business days from the approval of your refund request.


*
Please note that any fees charged by third-party payment processors are non-refundable and will be deducted
from the refund amount.


Group Workshop Sessions

Payments for group workshops are strictly non-refundable.


You may reschedule to a future date workshop if you notify us before the scheduled start time of your original workshop.


Once the workshop begins, no rescheduling will be allowed, and your workshop fee will be forfeited..

7. Intellectual Property

All content on this Site, including but not limited to text, graphics, logos, images, and videos, is the intellectual property of Dharma Life Coaching Pty Ltd, unless otherwise noted. You may not reproduce, distribute, or modify any content without our prior written permission.

8. Results Not Guaranteed

While Dharma Life Coaching Pty Ltd aims to provide high-quality services, individual results from coaching may vary.


We do not guarantee any specific outcomes as these depend on various factors including personal effort, participation, and circumstances beyond our control.

9. Scope of Services

The coaching services provided are designed to support personal development and self-improvement.


Dharma Life Coaching Pty Ltd does not provide financial, legal, or medical advice, and clients should consult appropriate professionals for such matters.

10. Limitation of Liability

To the fullest extent permitted by law, Dharma Life Coaching Pty Ltd shall not be liable for any direct, indirect, incidental, or consequential damages resulting from:

  • Your use or inability to use the Site or Services,
  • Unauthorized access to your personal data, or
  • Any errors or omissions in the content of our Site or Services.

11. Disclaimer of Warranties

Our Site and Services are provided "as is" without any warranties of any kind, either express or implied. We do not guarantee that the Site will be error-free or uninterrupted, or that the results of using the Site will meet your expectations.

12. Governing Law

These Terms are governed by the laws of South Australia, Australia, and any disputes arising from the use of the Site or Services shall be subject to the exclusive jurisdiction of the courts in South Australia.

13. Dispute Resolution

In the event of a dispute arising from these Terms or your use of the services, the parties agree to attempt to resolve the matter through mediation before pursuing any legal action. Mediation will take place in South Australia unless both parties agree otherwise.

14. Legal Basis for Processing (For EU Visitors)

We process personal data based on the following legal grounds, as required under the General Data Protection Regulation (GDPR):

  • Consent: When you explicitly consent (e.g., when opting into a newsletter).
  • Contractual Necessity: When processing is required to fulfill a contract (e.g., booking sessions).
  • Legitimate Interests: For legitimate business purposes (e.g., improving customer service or analyzing site usage).

15. Third-Party Data Processors

We may use trusted third-party service providers to help operate our business and the Site. These third parties may process personal data on our behalf.


We ensure that all third-party processors comply with data protection laws and maintain the same level of security for personal data.

16. Changes to Terms

We reserve the right to update or modify these Terms at any time. When we do, we will revise the "Last Updated" date at the top of this page.


We encourage you to review these Terms regularly for any updates.


Continued use of the Site following the posting of changes will be deemed your acceptance of the revised Terms.

Dharma Life Coaching

Contact Information

Suite 444

SHOP 3 246-264 GRENFELL ROAD

Surrey Downs SA 5126
Australia 5092
Email: will@dharmalifecoaching.com.au